GUARANTEE
OUR GUARANTEE
Shewana Shepherds has bred German Shepherds since 1968, and has done so quite successfully. However, there are times when Nature creates unfortunate and unforeseen circumstances. Because there is always a possibility that a pup may carry some hidden genetic or congenital defect, we offer the following guarantee. It is important to note that there are some items that the buyer must follow in order to for him/her to be eligible for this guarantee. These items have been highlighted in orange for your convenience.
We are very pleased to have your patronage. However, this guarantee is for the protection of our dogs, our business, and our family. In order for us to continue providing the quality dogs we are known for, Shewana Shepherds reserves the right to offer the following guarantee:
STATEMENT OF GUARANTEE
- The Buyer should have the puppy examined by a licensed veterinarian within 3 working days of purchase. If the Buyer’s Veterinarian should determine that the puppy is not in good health, we will exchange the pup or refund the purchase price in full, if the puppy is safely returned to our kennel immediately. Should the Buyer decide to retain the puppy beyond the three day period, this portion of the guarantee becomes null and void.
- We will replace any puppy found to have debilitating hip dysplasia before 26 months of age, AS DETERMINED BY THE ORTHOPEDIC FOUNDATION FOR ANIMALS (OFA). If the dog’s x-rays are not submitted to the O.F.A. for evaluation, no replacement will be made. All costs for this evaluation are the sole responsibility of the Buyer.
- We will replace any puppy that suffers from any serious congenital or hereditary health defect, such as, blindness, deafness, heart condition, or any crippling or debilitating congenital or hereditary condition confirmed by the Seller’s veterinarian before 26 months of age.
- We will replace any puppy purchased specifically as breeding stock or show quality that develops a disqualifying fault according to the AKC breed standard before 26 months of age. This intended use must be documented on the sales receipt. No exceptions.
- The value of a replacement puppy will be of equal value of the originally purchased puppy. However, if the original pup was purchased for a lesser price, and the customer selects a higher-priced replacement pup, an additional cash payment will be required to obtain the replacement dog. (NOTE: The value of ALL Shewana Shepherd puppies are determined by the Seller.)
LIMITATIONS OF GUARANTEE
This guarantee applies only to the purchaser, as named on the original sales receipt.
This guarantee is non-transferable.
Failure to adhere to the recommended vaccination schedule will nullify this guarantee.
Failure to follow proper feeding instructions, including the use of specific brands of food, will also void this guarantee.
Under no circumstance will the Seller be responsible for any type of veterinarian costs, exams, tests, medical treatments, medications, supplements, etc.
The Seller will not be responsible for any transportation charges of any kind, at any time.
No replacement will be offered until the original pup/dog is received back at the Seller’s kennel with valid AKC registration papers transferring ownership back to the Seller.
No replacement will be made for any condition not confirmed by a licensed Veterinarian of the Seller’s choice.
The Seller retains the option to refund the purchase price of the puppy in lieu of providing a replacement.
This guarantee expires on the 26 month anniversary of the pup’s birth date.
20420 Windy Hill Road / Harvard, IL 60033 / Phone: 815-943-2020 / Fax: 815-943-0878 / Email: shewana@sbcglobal.net
SHEWANA SHEPHERDS
"Where
only the best and the brightest are bred...
We guarantee it!"